Citizens Charter
Collection of Water Bill Payment
Schedule of Availability of Service:
Day: Monday – Friday (except holidays) Time: 8:00 AM – 5:00 PM
Who May Avail of the Service:
The concessionaires of Bacacay, Albay with existing water Service connection and intend to pay their respective water bill.
What are the Requirements:
1. Billing Notice
2. Cash or Check
Duration:
7 Minutes
How to avail the Service:
| Step | Applicant/Client | Service Provider | Duration of Activity (under normal circumstances) | Person Incharge | Fees | Form |
| 1 | Let the applicant fill up properly the application for water service connection form in 2 copies | 3 minutes | Officer of Day*** | |||
| 2 | Pay the bill | Advice applicant that the application is subject for investigation. Forwarded the application to the investigator | 2 minutes | Ma. Irish Vibar Grace Serrano Any bonded employee in the absence of both | Application for water services Connection | |
| 3 | Receive the Official water bill Receipt(OWBR) | Issue Official Water Bill Receipt(OWBR) For the payment made | 2 minutes | Ma. Irish Vibar Grace Serrano Any bonded employee in the absence of both | ||
| END OF TRANSACTION | ||||||